          |
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| Features | Featherweight | Featherweight 2 | Featherweight Luxe | Featherweight Luxe 2i | Featherweight Journey |
|---|---|---|---|---|---|
| Drying speed* | 60% faster | 64% faster | 70% faster | 75% faster | 40% faster |
| T3 Tourmaline technology | X | X | X | X | X |
| T3 SoftAire technology | X | X | X | X | X |
| Built-in ion generator | X | ||||
| Speed & Heat settings | 2 speed & heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & heat |
| Cool shot | X | X | X | X | |
| Concentrator | X | X | X | X | X |
| Diffuser | Sold separately | Sold separately | X | Sold separately | Sold separately |
| Barrel brush | Sold separately | Sold separately | Sold separately | X | Sold separately |
| DualVoltage/ Folding handle | X |
Q: The concentrator is too tight. How do I remove it?
A: The concentrator was designed with a tight fit for lifetime usage. If your concentrator is too tight to remove, wiggle it toward and away from your body (not up and down) to remove.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle.
Did we answer your question? If not, please contact us.
Featherweight 2
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. There is no removable filter in this dryer. For optimal performance, use a toothpick to clear any lint or dust that may have collected on the back cover of the dryer.
Q: Can I use this product in all countries?
A. No. This dryer operates on 125V, 15A only. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: What is the difference between this and other Featherweight dryers?
| Features | Featherweight | Featherweight 2 | Featherweight Luxe | Featherweight Luxe 2i | Featherweight Journey |
|---|---|---|---|---|---|
| Drying speed* | 60% faster | 64% faster | 70% faster | 75% faster | 40% faster |
| T3 Tourmaline technology | X | X | X | X | X |
| T3 SoftAire technology | X | X | X | X | X |
| Built-in ion generator | X | ||||
| Speed & Heat settings | 2 speed & heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & heat |
| Cool shot | X | X | X | X | |
| Concentrator | X | X | X | X | X |
| Diffuser | Sold separately | Sold separately | X | Sold separately | Sold separately |
| Barrel brush | Sold separately | Sold separately | Sold separately | X | Sold separately |
| DualVoltage/ Folding handle | X |
Q: The concentrator is too tight. How do I remove it?
A: The concentrator was designed with a tight fit for lifetime usage. If your concentrator is too tight to remove, wiggle it toward and away from your body (not up and down) to remove.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle.
Did we answer your question? If not, please contact us.
Featherweight Luxe
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. For optimal performance, remove the cap at the back of the dryer at least once a week and check the removable filter to ensure it is clear of lint and dust. To clean, rinse the filter with cold water, wipe or air dry, and replace.
Q: Can I use this product in all countries?
A. No, this dryer operates on 125V, 15A only. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: What is the difference between this and other Featherweight dryers?
| Features | Featherweight | Featherweight 2 | Featherweight Luxe | Featherweight Luxe 2i | Featherweight Journey |
|---|---|---|---|---|---|
| Drying speed* | 60% faster | 64% faster | 70% faster | 75% faster | 40% faster |
| T3 Tourmaline technology | X | X | X | X | X |
| T3 SoftAire technology | X | X | X | X | X |
| Built-in ion generator | X | ||||
| Speed & Heat settings | 2 speed & heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & heat |
| Cool shot | X | X | X | X | |
| Concentrator | X | X | X | X | X |
| Diffuser | Sold separately | Sold separately | X | Sold separately | Sold separately |
| Barrel brush | Sold separately | Sold separately | Sold separately | X | Sold separately |
| DualVoltage/ Folding handle | X |
Q: There is a flash of light behind the switches when I press them. Is this normal?
A: Yes, it is normal for sparking to occur occasionally; however, this is not a safety hazard. All T3 products bear the ETL mark, meaning they are certified by independent agencies to meet rigorous standards for electrical safety and electromagnetic emissions.
Q: I lost my concentrator (or back cover or filter)
A: Contact us for a complimentary replacement.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle. It may also be printed on a tag, attached to the cord.
Did we answer your question? If not, please contact us.
Featherweight
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. For optimal performance, remove the cap at the back of the dryer at least once a week and check the removable filter to ensure it is clear of lint and dust. To clean, rinse the filter with cold water, wipe or air dry, and replace.
Q: Can I use this product in all countries?
A. No. This dryer operates on 125V, 15A only. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: What is the difference between this and other Featherweight dryers?
| Features | Featherweight | Featherweight 2 | Featherweight Luxe | Featherweight Luxe 2i | Featherweight Journey |
|---|---|---|---|---|---|
| Drying speed* | 60% faster | 64% faster | 70% faster | 75% faster | 40% faster |
| T3 Tourmaline technology | X | X | X | X | X |
| T3 SoftAire technology | X | X | X | X | X |
| Built-in ion generator | X | ||||
| Speed & Heat settings | 2 speed & heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & heat |
| Cool shot | X | X | X | X | |
| Concentrator | X | X | X | X | X |
| Diffuser | Sold separately | Sold separately | X | Sold separately | Sold separately |
| Barrel brush | Sold separately | Sold separately | Sold separately | X | Sold separately |
| DualVoltage/ Folding handle | X |
Q: There is a flash of light behind the switches when I press them. Is this normal?
A: Yes, it is normal for sparking to occur occasionally; however, this is not a safety hazard. All T3 products bear the ETL mark, meaning they are certified by independent agencies to meet rigorous standards for electrical safety and electromagnetic emissions.
Q: I lost my concentrator (or back cover or filter)
A: Contact us for a complimentary replacement.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle. It may also be printed on a silver tag, attached to the cord (this applies to model #83808/83808-se only).
Did we answer your question? If not, please contact us.
Featherweight Journey
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. There is no removable filter in this dryer. For optimal performance, you can use a small brush or vacuum cleaner to clean any build up.
Q: Can I use this product in all countries?
A: This dryer operates on 125/250V for use in most countries. Be sure to check the voltage dial on the handle for compatibility before usage.
Q: What is the difference between this and other Featherweight dryers?
| Features | Featherweight | Featherweight 2 | Featherweight Luxe | Featherweight Luxe 2i | Featherweight Journey |
|---|---|---|---|---|---|
| Drying speed* | 60% faster | 64% faster | 70% faster | 75% faster | 40% faster |
| T3 Tourmaline technology | X | X | X | X | X |
| T3 SoftAire technology | X | X | X | X | X |
| Built-in ion generator | X | ||||
| Speed & Heat settings | 2 speed & heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & 3 heat | 2 speed & heat |
| Cool shot | X | X | X | X | |
| Concentrator | X | X | X | X | X |
| Diffuser | Sold separately | Sold separately | X | Sold separately | Sold separately |
| Barrel brush | Sold separately | Sold separately | Sold separately | X | Sold separately |
| DualVoltage/ Folding handle | X |
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle.
Did we answer your question? If not, please contact us.
Veloce
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. For optimal performance, remove the cap at the back of the dryer at least once a week and check the mesh cover to make sure it is free of lint and dust. You can use a small brush or small vacuum to clean any build up.
Q: Can I use this product in all countries?
A: No. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: Can I use this product with a plug adapter or converter?
A: No.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle.
Did we answer your question? If not, please contact us.
PRO.Dryer
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. For optimal performance, remove the cap at the back of the dryer at least once a week and check the mesh cover to make sure it is free of lint and dust. You can use a small brush or small vacuum to clean any build up.
Q: Can I use this product in all countries?
A: No. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle. It may also be printed on a silver tag, attached to the cord (this applies to model #83971 only).
Did we answer your question? If not, please contact us.
Evolution
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. For optimal performance, remove the cap at the back of the dryer at least once a week and check the removable filter to ensure it is clear of lint and dust. To clean, rinse the filter with cold water, wipe or air dry, and replace.
Q: Can I use this product in all countries?
A. No. This dryer operates on 125V, 12.8A only. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: I lost my concentrator (or back cover or filter)
A: Contact us for a complimentary replacement.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle. It may also be printed on a silver tag, attached to the cord (this applies to model #83888/83888-se only).
Did we answer your question? If not, please contact us.
Protege
Q: How do I care for the dryer?
A: A damp cloth may be used to wipe the exterior clean. For optimal performance, remove the cap at the back of the dryer at least once a week and check the mesh cover to make sure it is free of lint and dust. You can use a small brush or small vacuum to clean any build up.
Q: Can I use this product in all countries?
A: No. It is necessary to check on both the voltage requirement and the plug type for the country you are visiting. To be sure for travel usage, the T3 Featherweight Journey is a compact dryer that uses 125/250V and operates in all countries. You need to provide the necessary plug adapter. Adapters are easily available to purchase.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located underneath the dryer nozzle.
Did we answer your question? If not, please contact us.
SinglePass
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the plates, use the included heat resistant mat.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: How do I know which setting is right for my hair?
| Hair type | Recommended dial type |
|---|---|
| Damaged | • |
| Fine | • |
| Normal | •• |
| Wavy | ••• |
| Course | •••• |
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the inside of the handle.
Did we answer your question? If not, please contact us.
SinglePass Compact
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the plates, wipe with a soft cotton cloth.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the inside of the handle.
Did we answer your question? If not, please contact us.
SinglePass Whirl
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the barrel, wipe with a soft cotton cloth.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the handle of the iron.
Did we answer your question? If not, please contact us.
SinglePass Twirl
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the barrel, use the included heat resistant mat or a soft, cotton cloth.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: How do I know which setting is right for my hair?
| Hair type | Recommended dial type |
|---|---|
| Damaged | • |
| Fine | • |
| Normal | •• |
| Wavy | ••• |
| Course | •••• |
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the handle of the iron.
Did we answer your question? If not, please contact us.
Luminous
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the plates, use the included heat resistant mat.
Q: Can I use this product in all countries?
A: No
Q: Can I use this product with an adapter?
A: No
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the inside of the handle.
Did we answer your question? If not, please contact us.
ManeTamer
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the plates, use the included heat resistant mat.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the inside of the handle.
Did we answer your question? If not, please contact us.
Volumize
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the plates, use the included heat resistant mat.
Q: Can I use this product in all countries?
A: No
Q: Can I use this product with an adapter?
A: No
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the inside of the handle
Did we answer your question? If not, please contact us.
Fahrenheit450
Q: How do I care for the iron?
A: A damp cloth may be used to wipe the exterior clean. To clean the plates, use the included heat resistant mat.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: Where is the serial number located?
A: The serial number is a 14 digit alpha/numeric identifier located on the inside of the handle.
Did we answer your question? If not, please contact us.
BodyWaver
Q: What temperature setting should I use?
A: Hotter is not always better. Our lead stylist likes to use the 3rd heat setting for easy-to-wave hair types and the 4th heat setting for hard-to-wave types.
You can also use this guide or experiment with the heat settings to find the one that works for your hair type.
| Heat setting | Temperature | Hair type |
|---|---|---|
| 1st | 280ºF (137ºC) | Fine, damaged or chemically treated hair |
| 2nd | 320ºF (160ºC) | |
| 3rd | 360ºF (182ºC) | Normal to thick hair |
| 4th | 390ºF (198ºC) | |
| 5th | 410ºF (210ºC) |
Q: My waves won't hold. What should I do?
A: All curls and waves will eventually relax throughout the day so with large barrel irons, it's important to let the wave rest without disturbance when it is hot so that it doesn't fall flat.
1. Do not pull at the section when you are finished curling it because you are essentially straightening it, and it will cool in this position. Instead, slide the section off and place it down gently without disturbing the hair so that it can cool in its curled state. Or for greater style retention, wind the hair section off the barrel as shown by T3 lead stylist Dan Sharp here before allowing it to cool.
2. Try gathering up your hair and clipping loosely place before applying a lightweight hairspray. Wait for the hairspray to dry before releasing your waves.
3. For greater style retention, you can also pin each section up when it comes off the barrel until it cools.
For more expert tips, view our styling videos here.
Q: How do I create more volume?
A: To achieve more volume at the root, begin at the root of your hair with the clamp facing up (if at the crown of your heat) or forward (if working on the sides).
Pulling the section taut while over-directing, clamp the iron into place and apply tension while rolling away from your face (towards the back of your head). Gradually clamp and release while rolling to feed the rest of your section through the clamp until you reach the end of the section.
Avoid pulling or rolling your sections in a downward position.
For greater volume especially on fine hair, apply root lifting spray or mousse before styling.
For more expert tips, view our styling videos here.
Q: I get crimp marks in my hair from the clamp.
A: Be sure to comb your section before styling.
To avoid creating crimp marks at the end of your hair, slide the iron slowly all the way down the section so that the ends of your hair are underneath the clamp before you start rolling.
To avoid crimp marks near the root of your hair, wrap the hair section around the barrel before setting the clamp down as shown here by T3 lead stylist Dan Sharp.
Q: The iron is heavier than I thought.
A: Due to the number of heaters in the large barrel, you may need to adjust the way you hold the iron to acclimate yourself to the weight. Use your spare hand to hold the cool tip while rolling. It will help balance the weight of the iron and make it much easier to style your hair.
Did we answer your question? If not, please contact us.
Voluminous Hot Rollers
Q: How do I care for the hot rollers?
A: A damp cloth may be used to wipe the base and the caps of the rollers. The velvet flocking should only be wiped gently with a soft cloth to remove residue.
Q: Can I use this product in all countries?
A: Yes, this appliance contains a special electronic circuit that automatically converts it for worldwide usage - from 100-240 volts AC, 50/60Hz. Simply plug the tool into the local outlet and the tool will automatically adjust to the local current. However, you may need a plug adapter to fit into the power supply receptacle.
Q: Can I use this product with a plug adapter or converter?
A: Yes, this product can be used with a plug adapter. DO NOT use this product with a converter.
Q: My product is not working.
A:
1. Make sure all of the rollers are firmly twisted into place on their sockets, and the power cord is firmly pushed into the base.
2. Locate the power button in the middle of the base and make sure it's on. Then, look for the purple light indicator, located on the front of the base on the right side.
3. If the rollers still do not heat up or the indicator light on the base is not lit, contact us for a replacement.
Q: The clips aren't holding the rollers in place.
A: Make sure to pull your hair section up, or out (over direct) tightly and wrap the section firmly around the rollers before clamping the clip into place. The rollers should rest against your head. For more styling tips, view our step-by-step video here
Q: The clips are leaving a crease in my hair.
A: Make sure the spring side of the clip is positioned up, to the back or slightly forward. Do not push the spring side of the clip into the root of the hair section as this will leave a crease.
Q: I lost (or broke) my clips.
A: Contact us for a complimentary replacement.
Q: Where is the serial number located?
A: The serial number is a 15 digit alpha/numeric identifier located underneath the base.
Did we answer your question? If not, please contact us.
T3 Source Shower Filter IN-LINE
Q: How do I replace the filter?
A:
1. Unscrew the top and bottom halves of the shower filter and pull out the existing filter.
2. Peel off the adhesive labels on the new filter and push it firmly into the bottom housing of the shower filter. It does not matter which direction it's inserted into the housing.
3. Screw the two halves of the housing together and reattach to the shower pipe.
4. Make sure to flush with hot water for 1 minute before showering.
Q: I just installed the T3 Source and my water pressure has dropped.
A. Please be sure to apply the plumber's tape to the shower pipe threads prior to installing the filter. Even if water is not leaking from the connection, the pressure may be affected if there isn't a snug fit. T3 Source products have a maximum flow rate of 2.5 gal/minute as mandated by the EPA. If your old showerhead had a higher flow rate, you will notice a drop in water pressure.
Q: The T3 Source is leaking where it attaches to the shower pipe.
A. Make sure the plumber's tape has been applied. The fitting should feel snug as you screw the T3 Source into place. You may also need a wrench to ensure a tight fit.
Q: Where is the serial number located?
A: T3 Source products do not have serial numbers; therefore, they are also not required to qualify for our warranty program. However, your receipt is required to qualify for our warranty program.
Did we answer your question? If not, please contact us.
T3 Source Shower Filter Showerhead
Q: How do I replace the filter?
A:
1. Unscrew the top and bottom halves of the shower filter and remove the existing filter.
2. Peel off the adhesive labels on the new filter and place it into the bottom housing of the shower filter. It does not matter which direction it is inserted into the housing.
3. Screw the two halves of the housing together and reattach to shower pipe.
4. Make sure to flush with hot water for 1 minute before showering.
Q: I just installed the T3 Source and my water pressure has dropped.
A. Please be sure to apply the plumber's tape to the shower pipe threads prior to installing the filter. Even if water is not leaking from the connection, the pressure may be affected if there isn't a snug fit. T3 Source products have a maximum flow rate of 2.5 gal/minute as mandated by the EPA. If your old showerhead had a higher flow rate, you will notice a drop in water pressure.
Q: The T3 Source is leaking where it attaches to the shower pipe.
A. Make sure the plumber's tape has been applied. The fitting should feel snug as you screw the T3 Source into place. You may also need a wrench to ensure a tight fit.
Q: The showerhead does not stay where I've positioned it.
A.
1. Spray a household cleaning agent such as Windex or 409 onto the ball joint (where the pipe fitting attaches to the body of the showerhead). This can be done without detaching the T3 Source.
2. After spraying, move the unit back and forth a few times. The ball joint should feel tight.
Q: Where is the serial number located?
A: T3 Source products do not have serial numbers; therefore, they are also not required to qualify for our warranty program. However, your receipt is required to qualify for our warranty program.
Did we answer your question? If not, please contact us.
T3 Source Shower Filter Hand-Held
Q: How do I replace the filter?
A:
1. Remove the hand-held unit from the bracket.
2. Grasp the top half of the hand-held unit and twist the bottom half counter-clockwise before pulling down firmly.
3. Remove the adhesive labels on the new filter and push it firmly into the bottom housing of the handle. It does not matter which direction it is inserted into the housing.
4. Twist the halves back together and return the hand-held unit to the hand-held bracket.
5. Make sure to flush with hot water for 5 minutes before showering.
Q: I just installed the T3 Source and my water pressure has dropped.
A. Please be sure to apply the plumber's tape to the shower pipe threads prior to installing the filter. Even if water is not leaking from the connection, the pressure may be affected if there isn't a snug fit. T3 Source products have a maximum flow rate of 2.5 gal/minute as mandated by the EPA. If your old showerhead had a higher flow rate, you will notice a drop in water pressure.
Q: The T3 Source is leaking where it attaches to the shower pipe.
A. Make sure the plumber's tape has been applied. The fitting should feel snug as you screw the T3 Source into place. You may also need a wrench to ensure a tight fit.
Q: The hand-held unit does not stay where I've positioned it.
A. You may require a new bracket. Contact us for a replacement.
Q: Where is the serial number located?
A: T3 Source products do not have serial numbers; therefore, they are also not required to qualify for our warranty program. However, your receipt is required to qualify for our warranty program.
Did we answer your question? If not, please contact us.
