Customer Service

faqsShipping & Tracking

Q: How can I track the status of my order?

You will receive an order confirmation once you place an order, containing the details of the order. You may also access this information in your T3 account dashboard. Log in to your account here to access this information. When your order ships, you will receive a secondary email notice with your tracking number and a link to view this information online. If you have any other inquiries, please contact our Customer Service team at (866) 376-8880 or

Q: How do I create a MyT3 account?

Creating a MyT3 account is fast and simple. Just a few easy steps, and you are on your way to receiving special offers, T3 Rewards, as well as the latest T3 news and products. Click here to get started.

Q: How do I become a T3Pro?

All professional stylists are welcome to apply to become a T3Pro. Just click here to apply to become an exclusive member of our T3Pro program.

Q: Can my T3 product be used internationally?

T3 products are designed for use in the United States and Canada. For the travel convenience of our local consumers, certain products may also be used outside of the U.S. and Canada with the proper adapter. Please review the product detail page for your specific product for more information.

Q: How do I earn T3 Rewards?

To start earning T3 Points, create a MyT3 account. Click here to create an account. If you have already created an account, you have already started earning! You can earn T3 Points for creating an account, referring a friend, reviewing a product, and even shopping on To learn more about T3 Rewards, click here.

shippingShipping & Tracking


warrantyWarranty & Product Registration