Product Questions

Q:How do I turn on the iron?
Q:How do I input my HeatID profile?
Q:How do I lock the screen?
Q:How do I unlock the screen?
Q:How do I know if my screen is locked?
Q:How do I activate the Refresh Mode?
Q:How do I exit the Refresh Mode?
Q:How do I turn off the iron?
Q:How do I reset my tool to original factory settings?
Q:How do I switch from HeatID to Manual Mode?
Q:How do I select my temperature setting in Manual Mode?
Q:How do I switch from Manual Mode to HeatID?
Q:How do I choose the right temperature for my hair type in Manual Mode?
Q:Does this styling iron remember my last heat settings used?
Q:How do I identify my hair texture?
Q:How do I identify my hair length?
Q:How do I determine if my hair is color-treated?
Q:What tips would you recommend to ensure optimal results?
Q:What should I do if I experience accidental activation of the touch interface?
Q:What should I do if the touch interface is not responsive?
Q:What should I do if the tool won’t turn on?
Q:What should I do if the power button is not visible?
Q:Can I turn off the ion generator?
Q:Can I turn off the sounds?
Q:How should I clean the iron?
Q:Can I use this product in all countries?
Q:Will this product shut off automatically if I accidentally leave it on?
Q:Where is the serial number located?
Q:How do I turn on the iron?
Q:How do I input my HeatID profile?
Q:How do I lock the screen?
Q:How do I unlock the screen?
Q:How do I know if my screen is locked?
Q:How do I turn off the iron?
Q:How do I reset my tool to original factory settings?
Q:How do I switch from HeatID to Manual Mode?
Q:How do I select my temperature setting in Manual Mode?
Q:How do I switch from Manual Mode to HeatID?
Q:How do I choose the right temperature for my hair type in Manual Mode?
Q:Does this styling iron remember my last heat settings used?
Q:How do I identify my hair texture?
Q:How do I determine if my hair is color-treated?
Q:How do I determine if my hair is chemically treated?
Q:What tips would you recommend to ensure optimal results?
Q:What should I do if I experience accidental activation of the touch interface?
Q:What should I do if the touch interface is not responsive?
Q:What should I do if the tool won’t turn on?
Q:What should I do if the power button is not visible?
Q:Can I turn off the ion generator?
Q:Can I turn off the sounds?
Q:How should I clean the iron?
Q:Can I use this product in all countries?
Q:Will this product shut off automatically if I accidentally leave it on?
Q:Where is the serial number located?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:How do I operate the iron?
Q:How do I change the temperature setting?
Q:How do I choose the right temperature for my hair type?
Q:Where is the serial number located?
Q:How do I care for the dryer?
Q:How do I clean the filter?
Q:How should I store my hair dryer?
Q:Can I use this product in all countries?
Q:The concentrator is too tight. How do I remove it?
Q:Where is the serial number located?
Q:How do I remove the diffuser from the dryer?
Q:How does the Auto Pause Sensor work?
Q:How can I disengage the Auto Pause Sensor?
Q:What happens if I forget to turn the dryer off when the Auto Pause Sensor mode is on?
Q:How does the Volume Booster work?
Q:How do I care for the dryer?
Q:How do I clean the filter?
Q:How should I store my hair dryer?
Q:Can I use this product in all countries?
Q:The concentrator is too tight. How do I remove it?
Q:Where is the serial number located?
Q:How do I remove the diffuser from the dryer?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:How do I operate the iron?
Q:How do I choose the right temperature for my hair type?
Q:Where is the serial number located?
Q:How do I care for the dryer?
Q:How do I clean the filter?
Q:Can I use this product in all countries?
Q:What is the difference between this and other T3 dryers?
Q:Where is the serial number located?
Q:How do I remove the diffuser from the dryer?
Q:How do I care for the dryer?
Q:How do I clean the filter?
Q:How should I store my hair dryer?
Q:Can I use this product in all countries?
Q:What is the difference between this and other Featherweight dryers?
Q:The concentrator is too tight. How do I remove it?
Q:Where is the serial number located?
Q:How do I remove the diffuser from the dryer?
Q:How do I care for the dryer?
Q:How do I clean the filter?
Q:How should I store my hair dryer?
Q:Can I use this product in all countries?
Q:What is the difference between this and other Featherweight dryers?
Q:Where is the serial number located?
Q:Is there a diffuser available for this model?
Q:How do I unfold the dryer?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:How do I know which setting is right for my hair?
Q:Where is the serial number located?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:Where is the serial number located?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:here is the serial number located?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:How do I operate the iron?
Q:How do I change from Audio to Silent Mode?
Q:How do I change from Silent to Audio Mode?
Q:How do I choose the right temperature for my hair type?
Q:Where is the serial number located?
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:Where is the serial number located?
Q:What temperature setting should I use?
Q:My waves won't hold. What should I do?
Q:How do I create more volume?
Q:I get crimp marks in my hair from the clamp.
Q:The iron is heavier than I thought.
Q:How do I care for the iron?
Q:Can I use this product in all countries?
Q:Where is the serial number located?
Q:How do I rotate the barrel?
Q:How do I select the speed?
Q:How do I know what temperature is right for my hair type?
Q:How do I care for the hot rollers?
Q:Can I use this product in all countries?
Q:My product is not working.
Q:The clips aren't holding the rollers in place.
Q:The clips are leaving a crease in my hair.
Q:Where is the serial number located?
Q:How do I care for the hot rollers?
Q:Can I use this product in all countries?
Q:How do I operate the rollers?
Q:The clips aren't holding the rollers in place.
Q:The clips are leaving a crease in my hair.
Q:Where is the serial number located?
Q:How do I replace the filter?
Q:I just installed the T3 Source and my water pressure has dropped.
Q:The T3 Source is leaking where it attaches to the shower pipe.
Q:The showerhead does not stay where I've positioned it.
Q:Where is the serial number located?
Q:How do I replace the filter?
Q:I just installed the T3 Source and my water pressure has dropped.
Q:The T3 Source is leaking where it attaches to the shower pipe.
Q:The hand-held unit does not stay where I've positioned it.
Q:Where is the serial number located?
Q:How do I operate the iron?
Q:How do I choose the right temperature for my hair type?
Q:How should I use the iron to ensure optimal results?
Q:How should I clean the iron?
Q:Can I use this product in all countries?
Q:Will this product shut off automatically if I accidentally leave it on?
Q:Where is the serial number located?
Did we answer your question? If not, please contact us.