General Questions

Q: What are your Customer Service hours of operation?
Q: Can my T3 product be used internationally?
Q: Are T3 diffusers universal?
Q: Why are some of my favorite products no longer offered on your website?
Q: My product isn't working properly. What should I do?
Q: How can I add two promo codes to my order?
Q: What does it mean when an item is listed as "Final Sale"?
Q: Do items sold as “Final Sale” still qualify for warranty coverage?
Q: Do you sell E-Gift Cards?
Q: How do I know I am purchasing from an authorized retailer?
Q: I have submitted an email inquiry and haven't received a response.
Q: What if I forget my account password?
Q: Where can I purchase T3 products outside of North America?
Q: Where can I find warranty and returns information for a T3 product purchased outside of the US and Canada?
Q: Who do I contact if I have a question about a T3 product purchased outside of the US and Canada?
Q: I live in Canada. Will my purchase be charged as USD or CAD?
Did we answer your question? If not, please contact us.